About App
EDC Vendor App is the official mobile platform for registered vendors to receive, manage, and resolve service tickets from ministries and institutions under the EDC Center Authority. It provides real-time dashboards, ticket tracking, status updates, and direct communication with supervisors.
Your privacy matters. This policy explains how EDC Vendor App securely handles your information.
1. Information We Collect
Information You Provide
- Full name.
- Email address (used as username).
- Phone number.
- Password (securely hashed).
- Profile and account details.
Work-Related Data
- Tickets assigned or created by you.
- Institution/ministry dashboard data.
2. How We Use Your Information
- Account creation & secure login.
- Ticket assignment & tracking.
- Dashboard access for institutions.
- Communication with EDC Center Authority.
- In-app Help Center support.
- App improvement & security.
3. Data Sharing
We never share your data with others.
- Only shared with EDC Center Authority.
- Limited sharing for ticket collaboration.
- Trusted service providers under strict confidentiality.
- Legal requirements only.
4. Data Security
- Passwords hashed & encrypted.
- Regular security audits.
5. Your Rights
- View & edit profile
- Change password
- Secure logout
- Request account deletion